However I took the restaurant’s assurance that they would cancel the order on good faith. It doesn’t make sense that the restaurant is going to be able to refund your credit card for non-delivered food, all the statements are linked to this app. For future reference, once there is an issue, you better contact this app within 24 hours to have any chance of being refunded. I just wish this app didn’t try to absolve themselves of any responsibility in the “help” section of Seamless, saying to please contact the restaurant for any issues. Also, the Taco Bell items on this app are more expensive than they are on DoorDash. So maybe they should be paid more? Enough so they don’t feel they’re living off of tips. That goes for this app, Taco Bell, or whoever needs to hear it. Unless you are using that money specifically for them. And if y’all aren’t doing the delivery yourself there’s no reason you should be paid for their work. I know good and well y’all are not giving them that money. My drivers usually come on bikes or little mopeds. It’s not like this app is paying for my driver’s transportation. I also don’t see why I’m paying a delivery fee that isn’t going to the driver. Why would I pay more in service fees than I’m paying my own country? There should be a service fee flat rate of like $1. I find it quite ridiculous that I’m paying $36 for something that will cost me $17 to go get myself. However, while trying to order Taco Bell I noticed the $4 delivery fee, service fees costing more than taxes, and that big fat tip. I started using it cause I thought DoorDash was too expensive.
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